{"id":78980,"date":"2020-08-31T13:20:44","date_gmt":"2020-08-31T11:20:44","guid":{"rendered":"https:\/\/blog.bluebeam.com\/se\/?p=78980"},"modified":"2021-10-06T17:52:36","modified_gmt":"2021-10-06T15:52:36","slug":"change-management-electronic-plan-review","status":"publish","type":"post","link":"https:\/\/blog.bluebeam.com\/se\/change-management-electronic-plan-review\/","title":{"rendered":"Hantera f\u00f6r\u00e4ndring vid \u00f6verg\u00e5ng till digitalt arbete"},"content":{"rendered":"\n

Anl\u00e4ggningsf\u00f6rvaltarna p\u00e5 Northern Arizona University stod inf\u00f6r ett problem som \u00e4r vanligt inom modernt byggande: man drunknade i papper.<\/p>\n\n\n\n

Universitetet hade vuxit och f\u00f6r\u00e4ndrats genom \u00e5ren, men det hade inte processerna f\u00f6r planering och granskning. Granskningar och godk\u00e4nnanden gick l\u00e5ngsamt och var tungrodda med minst 50 intressenter som m\u00e5ste ge sitt godk\u00e4nnande. Detta ledde till kraftiga f\u00f6rseningar av universitetets 150\u2013200 projekt varje \u00e5r, fr\u00e5n mindre renoveringar av f\u00f6rel\u00e4sningssalar till konstruktion av st\u00f6rre byggnader.<\/p>\n\n\n\n

Projektledaren Andrew Iacona i NAU:s grupp f\u00f6r planering, design och konstruktion f\u00f6rstod att han beh\u00f6vde ha en plan f\u00f6r att komma till r\u00e4tta med kulturen och systemet kring planering.<\/p>\n\n\n\n

\u201dDet fanns en f\u00f6rv\u00e4ntning om att folk skulle komma n\u00e4r de hade tid, ta en titt p\u00e5 planerna och skriva sina kommentarer p\u00e5 dem\u201d, s\u00e4ger Andrew n\u00e4r han ska beskriva den tidigare processen f\u00f6r granskning och godk\u00e4nnande. \u201dDet var alltid n\u00e5gon logg som saknades. Folk skrev inte alltid sina kommentarer p\u00e5 planerna, utan skickade dem med e-post till projektledaren \u2026 det fanns mycket som beh\u00f6vde r\u00e4ttas till.\u201d<\/p>\n\n\n\n

\u00d6verg\u00e5ngen till Revu<\/strong><\/h2>\n\n\n\n

Andrew Iacona valde Revu som en gemensam plattform d\u00e4r planer och kommunikation kunde hanteras med Studio-sessioner.<\/p>\n\n\n\n

\u201dVi visste att vi ville bli mer effektiva\u201d, s\u00e4ger Andrew. \u201dVi beh\u00f6vde en mer h\u00e5llbar process, som var mer konsekvent och effektiv. Vi beh\u00f6vde bli mer organiserade.\u201d Andrew och hans team ritade en slags karta \u00f6ver v\u00e4rdekedjan f\u00f6r den befintliga pappersprocessen och hur den nya processen skulle se ut i digitalt format p\u00e5 alla omr\u00e5den d\u00e4r samarbete skulle ske i Bluebeam<\/a>. \u201dRedan fr\u00e5n b\u00f6rjan fick v\u00e5r process ett mycket st\u00f6rre v\u00e4rde\u201d, s\u00e4ger han.<\/p>\n\n\n\n

Men Andrew visste ocks\u00e5 att det inte skulle bli s\u00e5 enkelt att f\u00f6rm\u00e5 alla intressenter och teammedlemmar att jobba i Revu. \u201dDet st\u00f6rsta problemet\u201d, menar han, \u201d\u00e4r det motst\u00e5nd som m\u00e4nniskor har mot f\u00f6r\u00e4ndringar. Att k\u00e4nna motst\u00e5nd mot f\u00f6r\u00e4ndringar \u00e4r helt naturligt.\u201d<\/p>\n\n\n\n

Andrew s\u00e4ger att han visste att det skulle vara n\u00f6dv\u00e4ndigt att f\u00e5 med sig alla p\u00e5 f\u00f6r\u00e4ndringst\u00e5get, men att man m\u00e5ste ta h\u00e4nsyn till att \u201dvissa av medlemmarna av anl\u00e4ggningsf\u00f6rvaltningsteamet p\u00e5 NAU hade suttit p\u00e5 sina befattningar i 20 \u00e5r\u201d. Andrew best\u00e4mde sig d\u00e4rf\u00f6r f\u00f6r att t\u00e4nka l\u00e5ngsiktigt. Han s\u00e5lde in \u00f6verg\u00e5ngen till Revu till anl\u00e4ggningsteamen under tre m\u00e5nader innan de skulle bli tvungna att b\u00f6rja anv\u00e4nda det den 1 oktober.<\/p>\n\n\n\n

\u201dMan m\u00e5ste f\u00f6rst kommunicera och skapa en medvetenhet om behovet av f\u00f6r\u00e4ndring\u201d, s\u00e4ger Andrew, \u201df\u00f6r ju mer man h\u00f6r talas om n\u00e5gonting redan tidigt och konsekvent, desto mer kommer man att acceptera det n\u00e4r man faktiskt m\u00e5ste vidta \u00e5tg\u00e4rder eller inf\u00f6ra det.\u201d<\/p>\n\n\n\n

Kort sagt fick teammedlemmarna m\u00f6jlighet att g\u00e5 med tidigt och v\u00e4nja sig; de fick \u00e4ven regelbundna p\u00e5minnelser.<\/p>\n\n\n\n

Andrew bad dessutom teamets entrepren\u00f6rer att komma in och demonstrera hur de anv\u00e4nde Revu. \u201dVi v\u00e4nde oss till m\u00e5nga av v\u00e5ra hantverkare och bad dem komma in och f\u00f6rel\u00e4sa f\u00f6r v\u00e5ra anv\u00e4ndare om hur de anv\u00e4nder Bluebeam\u201d, s\u00e4ger Andrew. \u201dDe fick f\u00f6rklara alla f\u00f6rdelar som de har f\u00e5tt genom att rulla ut Bluebeam i n\u00e5gon form p\u00e5 byggarbetsplatsen.\u201d<\/p>\n\n\n\n

Skynda l\u00e5ngsamt med f\u00f6r\u00e4ndringar<\/strong><\/h2>\n\n\n\n

N\u00e4r det g\u00e4ller utbildning inledde Andrew med sj\u00e4lvstudieresurser och skrivna processmanualer, och \u00f6vergick sedan till en \u201dutbilda utbildaren\u201d-metod. Andrew Iacona installerade Revu i NAU:s egna datalabb och h\u00f6ll sedan tre korta labbar f\u00f6r nya anv\u00e4ndare. Till en b\u00f6rjan beh\u00f6vde de bara titta p\u00e5 n\u00e4r Andrew arbetade p\u00e5 plattformen innan de sj\u00e4lva deltog i en ledd \u00f6vning. I den sista fasen f\u00f6rv\u00e4ntades teammedlemmarna arbeta p\u00e5 plattformen p\u00e5 egen hand.<\/p>\n\n\n\n

F\u00f6r att minimera utbildningsbehovet och risken f\u00f6r fel l\u00e4rde Andrew bara ut tre av markeringsverktygen till granskarna. Det kan verka som en strikt begr\u00e4nsning, men Andrew anser att \u201df\u00f6r konsekvensens skull beh\u00f6ver v\u00e5ra plangranskningar vara ganska rena och enkla \u2026 de blir lite l\u00e4ttare att inf\u00f6ra d\u00e5.\u201d<\/p>\n\n\n\n

Ingen beh\u00f6vde kunna allt i Revu, men alla m\u00e5ste kunna \u00f6ppna en plan och kommentera den.<\/p>\n\n\n\n

Andrew Iaconas arbete tog m\u00e5nga m\u00e5nader, men det var ett medvetet val f\u00f6r att han skulle f\u00e5 tillr\u00e4ckligt med tid p\u00e5 sig att jobba med de personer som han visste var de viktigaste \u2013 de mest skeptiska.<\/p>\n\n\n\n

\u201dN\u00e4r m\u00e4nniskor st\u00e5r inf\u00f6r en f\u00f6r\u00e4ndring reagerar de f\u00f6rst med att t\u00e4nka p\u00e5 s\u00e5dant som g\u00e4ller dem sj\u00e4lva \u2013 vad betyder det h\u00e4r f\u00f6r mig?\u201d, s\u00e4ger Andrew. \u201dMan m\u00e5ste allts\u00e5 skr\u00e4ddarsy sin strategi och anpassa den specifikt till olika personers behov. Det g\u00e5r att g\u00f6ra f\u00f6r\u00e4ndringen mer popul\u00e4r genom att koppla den till andra fr\u00e5gor som m\u00e4nniskor bryr sig om. Man m\u00e5ste n\u00e5 fram till personens \u00f6nskan om att slippa f\u00f6rlora, snarare \u00e4n att vinna.\u201d<\/p>\n\n\n\n

Det \u00e4r en sak att \u00e4ndra p\u00e5 en plan, men en helt annan att f\u00f6r\u00e4ndra en hel kultur och planeringsmetodik. Andrew Iacona visste att Revu enbart skulle fungera om hans kollegor p\u00e5 NAU var villiga att anv\u00e4nda det, s\u00e5 han tog sig ordentligt med tid, satte upp realistiska m\u00e5l och fokuserade p\u00e5 problemet.<\/p>\n\n\n\n

Nu har Andrews arbete betalat sig \u2013 och det har han svart p\u00e5 vitt p\u00e5 i form av siffror.<\/p>\n\n\n\n

\u201dVi har h\u00e5llit 128 plangranskningar sedan starten den 1 oktober\u201d, s\u00e4ger Andrew. \u201dJag kommer inte ih\u00e5g exakt hur m\u00e5nga kommentarer det r\u00f6r sig om, men det \u00e4r minst tusen.\u201d<\/p>\n\n\n\n

Andrew s\u00e4ger att hans n\u00e4sta plan \u00e4r att f\u00e5 alla att b\u00f6rja anv\u00e4nda Studio-sessioner \u2013 komponenten f\u00f6r molnbaserat samarbete i Revu \u2013 s\u00e5 att de kan diskutera sina markeringar i realtid.<\/p>\n","protected":false},"excerpt":{"rendered":"

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