- Innovation
- July 27, 2020
Going slow, conditioning users well ahead of the transition and phasing in small aspects of the switch made the change to digital simple—even for the most resistant
AUTHOR
Rob Dunn
Rob Dunn is a writer and educator based in Philadelphia, Pennsylvania. He has a lifelong interest in history and storytelling, which led to a BA in Classical Studies from Hamilton College in New York and an MFA in Screenwriting from Loyola Marymount University in Los Angeles.
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