Airports are among America’s most visible public works—and for decades, they’ve been an international punchline.
In 2014, then Vice President Joe Biden famously called LaGuardia “a third world airport.” Meanwhile, global peers like Singapore’s Changi and Seoul’s Incheon were topping passenger satisfaction rankings with gardens, fast security and seamless design.
That gap is driving what Airports Council International–North America estimates as $151 billion in capital needs over the coming years—the largest sustained wave of US airport modernization in decades.
The Jet Age
In the 1960s, airports were built as architectural flexes. Eero Saarinen’s TWA Flight Center at JFK, with its winged concrete shell and sunken red lounges, was more stage set than terminal. The LAX Theme Building went full sci-fi with its flying-saucer design. These weren’t just transit spaces; they were symbols of Cold War optimism and civic ambition.
The Gray-Carpet Years
Deregulation in 1978 changed everything. Flying got cheaper, passenger numbers spiked and design budgets dried up. Corridors were stretched, concourses bolted on and after 9/11, security zones swallowed space that was never designed for them.
By the 2000s, US airports had a reputation problem. J.D. Power’s 2010 study logged its lowest satisfaction scores since the index began, with complaints about long lines, poor amenities and confusing layouts. LaGuardia became the shorthand, but it wasn’t alone—“beige carpet, bad food, long lines” summed up the American airport experience.
The Rebuild
That cycle is finally breaking. Analysts project more than $150 billion in upgrades, backed by federal grants through the Infrastructure Investment and Jobs Act. And travelers are noticing. J.D. Power’s 2023 satisfaction index rose to 780 out of 1,000, a three-point gain despite record volumes, driven by better terminals, food and baggage claim. LaGuardia, once dead last in satisfaction, has climbed back to the large-airport average after its overhaul.
- LaGuardia: Terminal B’s $4 billion to $5.3 billion overhaul replaced the “third world” label with daylight and open space.
- JFK: A $19 billion transformation includes the $9.5 billion New Terminal One, a 2.6-million-square-foot hub opening in phases through 2030.
- LAX: Its $30 billion modernization adds new gates, terminal upgrades and a long-awaited Automated People Mover linking to rail ahead of the 2028 Olympics.
- O’Hare: The $8.5 billion O’Hare 21 plan targets a new global terminal and concourses, though completion may extend beyond 2030.
- Pittsburgh: A $1.4 billion terminal set to open in 2025, backed by a solar-powered microgrid with natural-gas redundancy.
- SFO: The $2.5 billion Harvey Milk Terminal 1 and $2.6 billion Terminal 3 are reshaping the passenger experience on the West Coast.
These aren’t just cosmetic upgrades. Priorities now include shorter walks, clearer navigation, better air circulation and resilience against the next shock—from touchless security to energy redundancy.
A New Barometer
Airports have always mirrored national ambition. The Jet Age terminals broadcast optimism; the gray-carpet years exposed neglect. Today’s multibillion-dollar rebuilds mark the US finally treating airports as civic infrastructure on par with highways and bridges.
J.D. Power’s redesigned 2024 study reinforces that shift: 60% of travelers said they enjoyed their time in the airport, and 59% said it reduced travel stress—a remarkable shift from a decade ago. Top performers included Minneapolis–St. Paul, Detroit and Phoenix in the mega category, with John Wayne (Orange County) leading large airports and Indianapolis topping medium airports.
No, these projects won’t rival Changi’s butterfly gardens or Doha’s art museums. But if the next generation of travelers finds fewer choke points, cleaner air and terminals that reflect the cities they represent, then this rebuild era won’t just be about new terrazzo floors. It will mark whether America can still build public spaces that matter.





